Configure e-mail notifications
You can create or edit e-mail notifications to inform users about insight triggers that are executed. The Mail builder provides a visual or a simple text editor for configuring e-mail notifications. The Mail builder editor contains a notification template that you can edit using familiar text formatting options such as font selection or text alignment. In addition, there are various variables available that you can insert into the text.
You can configure e-mail notifications as a separate workflow for an insight trigger or as additional notifications for other workflows when creating insight triggers.
Alternatively, you can edit e-mail notifications of existing insight triggers, as shown below.
Notes
The number of e-mails per tenant per day is limited to 1000.
The number of e-mails per insight trigger run is limited to 100. All additional e-mails will be skipped for that run.
Click E-mail notifications under Trigger configuration.
If you have not created an e-mail notification for the insight trigger, enable the Enable e-mail action trigger option.
Enter the recipients of the e-mails in the Send to field. You can specify multiple users and user groups.
Click Customize e-mail notification. The Mail builder opens in the Visual editor view and provides a notification template in English by default.
If you want to use the plain text editor, click Rich text editor and select Plain text from the drop-down menu.
If you want to change the language of the template, click the
icon next to the selected language (English by default) at the bottom of the editor and select a language from the drop-down menu. Your changes to the notification template will only be saved for the selected language. You can specify the notification language for each user in the ARIS User Management.Click the text in the Subject line to edit the subject of the e-mail.
In the editor, enter the text you want to send to users.
Select the text with the mouse pointer and select a formatting option to change the text format.
To insert a variable into the text, place the mouse pointer within the text and double-click a variable in the Variables panel, or use drag-and-drop to place the variable. Move the mouse pointer over a variable to display more information.
To insert a link into the text, place the mouse pointer within the text, click the Insert link button, enter a URL and alternative text, then click Insert. Click the inserted link to open a context menu with further options.
To insert a table into the text, place the mouse pointer within the text, click the Insert table button, specify the number of columns and rows, and click the table. Click the inserted table to open a context menu with further options.
Click Save and close.
You configured an e-mail notification.
The e-mails are sent to the specified users when the insight trigger is executed.