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Get help for ARIS Process Mining functions and services

Hardware and software requirements

Please note the following software and hardware requirements for installing Process Extractor.

Source system drivers

Process Extractor does not support different drivers per installation at the same time.

The driver must be compatible with Java 21.

SAP

JDBC

Memory

When using the default settings, we recommend providing at least 9 GB of free memory on the computer where Process Extractor is installed. If you are using a VM, this memory should be reserved exclusively for that machine.

Disk space

The required disk memory depends on the settings of Process Extractor. For example, it depends on how large the block size is, and on the performance of the upload over the Internet to the ARIS Process Mining server, since the files are temporarily written to disk before upload. We recommend 5-10 GB of free disk space.

Network

Process Extractor requires a fast network connection between the connected source system and the internet.

Process Extractor must be able to connect to the source system and ARIS Process Mining server.

SUPPORTED JAVA VERSION

  • Java 21

SUPPORTED PLATTFORMS

Process Extractor can be installed on physical servers and on cloud platforms:

  • Red Hat Enterprise Linux 8 x86-64

  • Red Hat Enterprise Linux 9 x86-64

  • SUSE Linux Enterprise Server 15 x86-64

  • Windows Server 2022 x86-64

  • Windows Server 2025 x86-64

  • Cloud Provider Amazon EC2 64bit

  • Cloud Provider Microsoft Azure 64bit