Case
A case is a process instance, that is, a concrete, individual execution of a process.
For example, if you look at an order-to-cash process, the processing of an individual order is a case. A case can comprise one or more activities.
A case is a process instance, that is, a concrete, individual execution of a process.
For example, if you look at an order-to-cash process, the processing of an individual order is a case. A case can comprise one or more activities.